Privacy
Privacy Policy
This policy explains how website enquiries and personal information should be handled, with appropriate consideration for South African privacy expectations and POPIA.
Information collected
The website should collect only information necessary to assess an enquiry, respond to a contact request, manage website security and maintain records required for lawful business purposes.
Use of information
Information may be used to conduct an initial conflict and suitability check, communicate with the person submitting an enquiry, arrange a consultation where appropriate and maintain the security and administration of the website.
Confidentiality and enquiries
Submitting an enquiry through the website does not create an attorney-client relationship. Users should not submit highly sensitive, confidential or time-critical information through the form before the firm confirms how it should be provided.
POPIA considerations
The firm should process personal information lawfully, fairly and only for appropriate purposes. The final policy should be reviewed against the firm's actual processing activities before publication.
Security
The production website should use HTTPS, spam protection and a secure form endpoint. Enquiry contents should not be sent to analytics tools or session-replay software.
Contact
Privacy contact: enquiries@marlowe-vance.co.za. Information officer: Claire Vance.